Becker’s Hospital Review: Next-Level RCM – Moving from Incremental Innovation to Tech-Enabled Operational Excellence

By 2026, 75% of U.S. health systems are using at least one AI application but most are still automating tasks in isolation, not transforming outcomes.

In a brand-new Becker’s Hospital Review article, Ventra Health EVP and COO, Erica Franko, argues that the next phase of AI-enabled RCM isn’t about adding more tools. It’s about building end-to-end workflows that tie directly to the metrics that matter: net collections, cash per unit, and days in A/R.

Key takeaways:

  • Agentic AI can manage complete workflows — from claim status to appeal resolution — without gating every step through human review
  • Digital patient engagement drives faster payment; one Ventra client saw patient payments increase 40% when digital statements were active
  • Ventra’s vCision™ platform is expected to deliver a 19% improvement in first-pass payment rates and 26% few initial denials

The question isn’t whether to adopt AI, it’s whether your AI is actually moving the needle.

→ Read the Full Article on Becker’s