When the AMA rolled out the new E/M coding guidelines in 2023, for example, our clients were prepared. With expert training, providers learned in advance to document appropriately under new guidelines, avoiding the much-anticipated (and dreaded) decrease in reimbursement. In some instances, providers have even benefited from an uptick in their RVUs!

We approach education from every angle:

• Reviews and Feedback Reports—We assess provider documentation and develop strategic recommendations for improvement. Annotated screenshots show providers and groups exactly how to correct deficiencies to achieve appropriate reimbursement.
• Live Training—We provide comprehensive onsite and online training programs to improve overall documentation and address specific topics or challenges.
• Learning Center—Recorded instructional videos are available on demand with unlimited access. For more focused practice oversight, clients can track which providers have accessed lessons, as well as create quizzes with a pass/fail system.
• Resource Library—A complete library of white papers and articles address billing and coding issues for Anesthesia, Emergency Medicine, and Hospital Medicine. We continually update them as regulations and policies change.
• Trend Reports—Our documentation analysts follow trends to keep clients aware of industry shifts, remain up to date on coding guidelines, and stay a step ahead of payer expectations in documentation.

From updating clients on new Medicare guidelines, to rooting out coding and documentation errors that lead to denials, our education services contribute directly to your reimbursement.